Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Harish L
Troon cars made the whole experience of buying a luxury used car so simple, They picked me up from the train station and then showed me to the Mercedes i had chosen which was even better than they had discribed the car was like new! They really do know what they are talking about and all there combined experience over there many years shows this, I would highly recomend to anybody and i will be back to buy another when its time to change. ******
KEN C
Excellent service from start to finish
I would highly recommend Troon Cars and in particular my recent dealings with Nigel.He was very helpful throughout the sale but never pushy, his description of the vehicle was accurate and he was genuine, The experience of buying a vehicle from Troon Cars was a pleasant experience.Excellent
Muhammad Azim
We were very happy with the Service and would recommend anyone to buy a car from there.
One of the best Dealer we have ever dealt with.
EXCELLENT CUSTOMER SERVICE!
Maurice M
Very honest and straight forward people, I seen the car done the deal and collected it 48 hours later as easy as that, I would definitely recommend Troon Cars to anyone and will use them for sure my self again
zaheer A
LAMBORGHINI purchase with no stress or hassle
These guys are amazing. I bought a Lamborghini from them and the service was as good as a Main Dealer. They did everything I asked of them and more. Car is brilliant have had no issues at all and I will definitely be back when I want to trade this beast.
abdul S
AWSOME SERVICE FROM THESE GUYS WHEN I BOUGHT MY NEW C CLASS. ARRANGED FINANCED FOR ME ALSO WITH A GREAT RATE AND GAVE ME A GOOD PRICE FOR MY OLD BMW IN PART EXCHANGE. HIGHLY RECOMMEND THESE GUYS
tracey T
I bought a Top of the range Mercedes from these guys, the knowledge and professionalism from the staff was amazing. I would certainly recommend them!
Davip F
Great service and communication. Excellent trustworthy dealer.
Jessica Higson
Nigel was extremely helpful and friendly and helped sort out our finance so we didn't get ripped off. Fantastic!
Richard Stamp
Nigel is a legend
Jatinder Singh
Good place for luxury cars
Sketch Oneism
Very good service. Super friendly staff. Very happy with my purchase. :)
Vivek Solanki
No nonsense, straight forward, have absolute confidence in buying a car from Troon, I couldn't fault their service. Nigel's the man, he'll sort you out, shame he's a Liverpool supporter though!
Simon Holdsworth
Great experience dealing with Troon cars. Very happy with the service and my new car.
Rebecca Brooker
The whole process of buying our car straightforward and easy. Nigel was honest and professional which is sadly often not the case with independent garages. We would definitely buy from Troon Cars again
Kathie Bell
Really helpful and accommodating with driving the car to a garage for inspection. Communication was great and kept us informed the whole time.
David P
Friendly, and accommodating. From the moment I walked in to the second I left I felt like their focus never waned. They say first impressions last, well, the next time I go looking for a new motor this will be my first stop. Thank you guys, an absolute pleasure.
Georgina M
We have recently purchased our 2nd vehicle from Troon Cars and yet again can not express what a professional, quick and easy process this was. We viewed the car on Thursday and collected on Friday - I can not recommend this company enough - 5****** - And thank you Nigel for your fab customer service! Gina & Shaun
Peter B
Troon Cars Limited were particularly helpful, storing our Audi A5 Cabriolet, whilst we were on holiday in February. The car was very well prepared, both mechanically and cosmetically and we delight in our purchase, every time we go touring with the top down! I purposefully delayed writing this review for 3 months in order to include any potential post-purchase comments, regarding the service we may receive with any warranty issues that may have ensued: thankfully the car has performed perfectly, giving no cause for concern. It now only remains for me to thank Troon Cars for the excellent service and the splendid motor that has brought us a great deal of pleasure. Many thanks.
Sandra H
Nigel was excellent very helpful he did what he said he would do. Very professional

Julie S
Tel to arrange to view a car When I arrived the car was outside ready prepared for a road test drive All staff very helpful. Many thanks

Julie C
Great service shall deal with them again they delieverd our car in two day the car was spotless and the driver was polite

Philip C
More than helpful, without being pushy. they let the cars speak for themselves which they sure did. Would recommend to anyone.

David M
Seen the car on auto trader and visited to view very helpful team took me for two test drives before purchase. Thanks very much.

MICHAEL S
Having recently purchased an E Class Mercedes from Troon Cars Ltd of Leicester I was and am very pleased with both the car and the attention I received from Nigel in my opinion he deserve all of five star, I certainly wouldn't hesitate in travelling the 120 plus miles that I did to purchase from Troons in future

michael L
All of the staff at Troon Cars were incredibly helpful and approachable. Made buying a new car much more pleasant than I thought it would have been. Would not hesitate to buy from them again.

Phil W
The car was mint as promised, and I was very impressed with the quality of cars they have in stock. the sales manager was extremely helpful, not pushy at all and very knowledgable. I would not hesitate in recommending this garage to family and friends, with better all round service than I've received from the main dealers. Thank you.

Makhan Singh M
Excellent experience , it was all great , hassle free

Sharon M
It was a pleasure buying from Troon Cars, no pressure tactics and a high quality selection of cars. The car we bought was just what we were looking for and we were offered a very fair price in part exchange for ours. I would have no hesitation in recommending Troon cars to anyone.

George F
Brilliant company second car in a month I purchased

Abdul Shakoor
Very pleasant and polite. None pushy . Very highly recommended. Will definitely be buying again.
Edward W
Very happy thank you. Brought a lovely car at a very reasonable price.

Abdul S
Best experience of buying a car. Very pleasant and polite. Bought an Mercedes A class . None pushy . Highly recommended. Excellent sources vehicles . Overall excellent service.

Reece F
Very goods lads not pushy but very helpful helping my son with his first car

Paul D
Car as discribed if not better. Nigel was a top man. Would definitely recommend.

Sheila C
Efficient,easy and with out hassle. Will be recommending Troon Motors Ltd

Darren J
Easy to speak with and answered all questions without any problem. Stunning car and happy to help with any after sales issues too! Hopefully won't have any but welcomes back if there were any problems which is reassuring

Prity R
The service was great, and honest. Definately recommend it to my friends.

Joanne L
Great service, even picked me up from the station and got me a coffee. Vehicle as described, very clean and well presented. Slick and friendly service getting me on the road as quickly as possible. Would definitely recommend and use again.

Sharaz A
The experience was great throughout nigel looked after me really well, very professional, car was immaculate just the way it was advertised . Nigel was very helpful with going through with everything once again recommend anyone to use troon car and if you want looking after just speak to nigel

Chris J
Very enjoyable experience from test drive to purchasing my car, would definitely recommend Troon cars and will certainly buy again

Callum H
Very nice people to talk with and very helpful. Would highly recommend

Yasmin C
Exclusive prestige car specialist with a wide range of beautiful cars. Our salesman was very professional and a pleasure to do business with.

Lewis S
Great experience dealt with nigel not pushy but very knowledgable ! Picked up my car today and he made sure everything was done professionally /smoothly but we also had a really good laugh with him - great personality !!! I would have no hesitation in recommending him to my family and friends and would definetly use again.

Teji R
Very professional very easy to deal with very straightforward very trustworthy very hard to find that I was running late coming from London to Leicester and I got there at 6:30 where the actual showroom closes at 5 and the gentleman actually waited for me that was fantastic and much appreciated thank you guys and hope to do more business with you in the future

Scott N
5 star very helpful and great service i would 100% recommend this troon cars

Denise C
Nigel was very helpful when I was viewing a car from them . There was no added pressure to buy and as I wasn't able to collect the car for two weeks with a small deposit the car was mine and any questions I had Nigel was very quick to answer. I've only had the car a couple of day so I can't say much more than I love it so far. I would def recomend this garage on the experience I've had so far. Thanks Nigel for all your help.

Andrea F
Fantastic service from Troon cars bought unseen and was better than expected.... had the car a while now and it's fantastic thank you

Heather B
My experience with Troon Cars Ltd., was perfect from beginning to end. There are no hard sell tactics of which I have experienced in the past with other garages and the owner is so friendly, kind and helpful. I have been looking for my dream car for a few months, when the perfect one was advertised on Autrader at Troon Cars, we had to travel some distance, but it was certainly worth it. I really cannot fault this Garage and will certainly use them again & recommend to all my family and friends. As for my new car, it is superb & well worth the money I paid.

Andrew F
The right car at the right price and the best service from sales.

Samantha B
Nigel was down to earth and we knew straight away he could be trusted, not pushy like other salesmen. A good laugh and it was a pleasure to buy a car at Troon cars. The Mrs is dead happy with the Mercedes too. Happy wife happy life

Keith C
My Wife and I have nothing but praise for Nigel at Troon Cars very professional in every way straight all you need when buying a new car. The car a BMW Z4 we are well pleased with and will definitely be back to Troon and Nigel in future

Thomas U
Great service and friendly staff. All cars are available too look at at your own pace.

Andrew R
I had a brilliant experience with the guys at troon cars, there was no hard sales involved. Reserved the car on collected it the following weekend. The car is a excellent purchase very pleased with it. I even had a follow up call from the garage to make sure the car was ok, and was also told if I was ever passing to call In for a cup of tea and they would wash the car for me too. I would highly recommend the troon cars to my friends and family.

Paul M
Excellent Customer Service, I would highly recommend!

Danielle H
I'm not usually one for leaving reviews but I have to say that Troon cars exceeded our expectation. After years in the motor trade and knowing all the salesmen's tricks of the trade I was cautious about buying from a garage but Our saleman had an excellent manner and knew his cars inside out and was easy to see this was his passion. We liked that he explained the history of the vehicle so we were left with no surprises ! He had even cleaned the car himself that morning. I received a follow up phone call this morning to ensure we were happy. Overall an excellent service and we will be back and won't hesitate to recommend Troon cars to anyone.

Gordon L
Seamless and professional throughout the whole process. Communication was clear and concise.

Bob B
Troon Cars were very helpful during the course of my buying my new vehicle. The new car was very competitively priced and I was given an honest price for my old vehicle in part exchange. The changeover was very smooth and the whole transaction was a pleasant experience.

Sadie G
We've used Troon cars before and as always were given excellent service. Excellent problem solving skills after describing our circumstances. After sales service and care is something of a scarce commodity but expect it from these guys. I've had no problems with either car, I drive with confidence after buying from Troon.

Pat M
We made initial contact via email from Ireland with then intention of buying a car and bringing it back with us. Troon cars were very communicative and helpful in providing any photos or additional info we wanted about the car we intend to buy (VW CC). We flew over for a viewing and the car was as described (it was in very good condition), the salesman (autotrader ask us not to use names) came with us on a decent length test drive and we agreed to buy the car. We flew back a week or so later to collect the car and drove it home. Overall we are very pleased with our experience and would definitely consider using Troon cars again if making a purchase in the future.

Carl J
Just bought my second car from Troon cars , excellent service

Lauren D
Excellent customer service from start to finish from Nigel. From my first call to the office to driving the car away Nigel was so attentive. He couldn't have done anymore. I wouldn't hesitate to buy another car from him!

Keith H
This has been the second time that I have bought a vehicle from Troon cars, that should tell you quite a lot. On both occasions I have found them to be helpful friendly and most of all trustworthy. A car is a big purchase and I returned to Troon because I wanted the experience to be as stress free as possible. It was incidentally nearly a 250 miles round trip for me, so that should say a lot too.

Stein M
Very friendly genuine people, prices are very competitive. The staff are great especially Nigel and the young lad on the mechanics . Great doing business with you guys thanks again.

Anne Marie N
We met with Nigel, he was friendly and informative about the SLK. After a test drive and good chat the car was given a last valet and we took it home. It's a beautiful car, we are delighted. Nigel made a follow up call the next day to ensure we were happy and reassured us that he was contactable 24/7 for any issues. Fantastic service!

Chris B
We drove a long way to see this car and are so glad we did as the friendly and helpful service exceptional.

Liam W
Troon were most helpful at the inception of the sale right through to the after sale by calling me making sure I was still satisfied with the vehicle. Really friendly and was a smooth transaction.

Paul F
An excellent experience from start to finish. Firstly I got a call back following my enquiry and had a good discussion about the vehicle where It was confirmed the spec was as I requested. On viewing the vehicle it was exactly as described. No hard sell just honest conversation.

Stephen F
Easy no hassle car buying experience. Sales opened early for me to view the car And had all my questions answered before I had to ask. Would recommend

Ashley B
Buying my car was simple and straightforward no hassle.Will be checking out Troon Cars first next time I swap my car , would highly recommend.

Joshua C
Great service right from the start. Nigel was extremely helpful and made the process very stress free. Absolutely no pressure unlike the mail dealers that I had visited. Would definitely use Troon Cars again. Thank you.

Paul G
Buying a car from Troon Cars Ltd Leicester was effortless, a very professional company with Sales representatives that know the business, polite, helpful and freindly. The car was exactly as they said it was and also delivered when they said it would be. We would recommend them and we would buy again from them. A++

James L
Easy and straight forward dealership. They offered me a good level of advice and I was in and out in about an hour with a Mercedes SL500 AMG.

Chintan N
This is best place to buy cars and best people are dealing with you . This is my 3rd car form this TROON cars and they provide me easy and excellent service

Kyah S
Wasnt too sure of going to view a car on my own as im only 19 but Nigel and Chris made me feel comfortable and didnt pressure me into buying a car. They stayed open after closing hours to sort my finance out and made sure id insured and taxed it before i took it, couldnt of asked for a better experience, very happy with the car and great customer service. Cant thank them enough, definitely recommend them.

Kevin E
Very friendly and professional staff, no pressure to buy. A great selection of quality cars in stock. We had a telephone call the next morning to make sure that we were satisfied with the car that we had purchased. A very pleasant buying experience all round. Many thanks to all staff at Troon Cars.

Graham H
Great service. No pressure. Excellent vehicle. Highly recommend.

Julian George P
Everything was spot on. Quality services and friendly people. Paradise of cars

Joshua C
Great service right from the start. Nigel was extremely helpful and made the process very stress free. Absolutely no pressure unlike the mail dealers that I had visited. Would definitely use Troon Cars again. Thank you.

Daniel V
Excellent service from start to finish. Very helpful, car ready to go on arrival. Car was as advertised, would highly recommend! Thanks.

Patrick B
Very efficient, non pushy, responsive, transparent and straight forward. Experienced and customer oriented team.

Graham J
Great car and Nigel was great very nice to deal with not a pushy salesman .will definitely recommend Troon cars. Thanks again Nigel.

Monika K
Very profesional service and so kind and friendly staff. Special thanks for Nigel who was flexible to our needs and cooperating.

Nikhil T
This is a great dealership which specialises in Premium Quality cars. Jimmy the owner is very friendly and honest. He and his colleague Nigel helped me to choose the right car for my needs and I am very pleased with my purchase from start to finish. I would wholeheartedly recommend Troon Cars to my family and friends.

Christopher V
Having viewed an excellent online video about the car in which I was interested I was able to view the car in my own time, without pressure from sales staff who were able to talk knowledgeably about the car. The buying process was simple and the dealer arranged for the car to be taxed before I drove off the forecourt. The car came with a warranty and RAC breakdown cover.

Brian S
Jimmy is the owner of Troon Cars, I purchased a Mercedes C class 250 on a 16 plate registration in Aug 2018. From start to finish the service was excellent, after looking at numerous other Mercedes without much success and being told cars were in excellent condition but on inspection some were very poor quality. Saw Troon Motors advertised in Autotrader, rang Jimmy and he stayed open late for me to view the cars, all were in spotless condition and he was true to his word and knew the full history of all of his cars. He was very open and honest, gave me the keys to the car I was interested in and I went out for a test drive. After 3 months we had a small technical issue, rang Jimmy and without hesitation the car was fixed the same day with no cost to me. In conversation he said any further problems just let him know, return the car and he will fix it. I would recommend Jimmy for purchasing a good car at a good realistic price. Also thanks to his mechanic giving me some sound advice.

John Docherty
6 Star service!

We don't normally take the time to compliment service providers or suppliers but in this instance we would like to share the experience of dealing with Troon Cars. Like other review submitters from initial contact to completion of sale they were excellent. We had to travel a distance to view the vehicle and because of work commitments it was almost 2 days before we could make the appointment, they told us they would hold the vehicle until we travelled up country to see it.They provided historic information on the vehicle (we also did our own checks). Everything they told us confirmed exactly as presented, the car was in pristine condition as discussed. Their after sales service also was as good as our initial contact, I would like to thank Jimmy for the time he gave us in helping us with our further requests. On my next purchase of a premium used vehicle my first call will be to Troon. Many thanks guys!!
Kevin O
Fantastic firm to deal with . A guy called Nigel bent over backwards to help me . Starting by meeting me after hrs to open up so I could see a car I liked . I wanted windows tinted and he sorted it all out ready for me just to pick Car up .got a fare price on the car I was after first class service from start to finish. I can not praise Nigel enough. Would recommend this firm .

Charlotte T
Excellent customer service. Very friendly, helpful and informative. Troon Cars made buying my car very enjoyable and straight forward. I am over the moon with my new car and they couldn't have been more obliging. Would definitely recommend to anyone. Great quality cars and excellent service.

Jordan C
Agreed everything in advance over the phone & was pleased to find that on arrival at Troon Cars nobody tried to change anything that had been agreed. All round great car buying experience, quick & pain free, exactly how buying a car should be! Highly recommended, I'd definitey buy from them again.

Marie M
we found everyone at the dealers very helpful and pleasant to deal with they made us feel very welcome and at ease

Paula H
Excellent customer service. Easy no pressure purchase. Love my car and I wouldn't hesitate to use Troon cars again. Jimmy is a very pleasant man. Thanks a million Paula and Marie.

Harsimran S
i generally purchase my cars from a main dealership, but on this ocassion the car and big specification i wanted was only available at Troon cars. My first interaction with Jimmy was over the phone regarding the car and specification as i was travelling over 100 miles for the car. Jimmy was fantastic over the phone and nothing was too much trouble for him. Finally on the day of collection he got me a better interest rate on the car loan. The car was in pristine condition and valeted too a high standard prior too my collection. Once again Thanks for great customer experience Jimmy and you definately got customer for life.

Phillip B
The owner and staff were very friendly and helpful. Car was as advertised with all the necessary paperwork at hand. Felt confident and at ease buying a vehicle from Troon Cars. Had a good test drive, time was no issue and many questions answered. Even got picked up from the station when collecting my vehicle.

Vijay P
From my initial phone call and test drive to picking up the vehicle a week later, the team at Troon Cars kept me informed every step of the way. The manager was available to answer any questions I had and I can't thank them enough for an amazing car, deal and service.

Gilez Barkz
Used Mercedes specialist in Leicester. Quality cars at the right price. Highly recommend if you want a used prestige car. The cars are on par with a Mercedes dealership in my opinion but without the whole dealer sales rigmarole.
Sarah J
Perfect , will go back to them every time , they were great from start to finish

Sue H
Excellent service from start to finish . Would recommend them to friends and family and would go back again when looking for another car . Nothing was too much trouble .

Michelle H
My father is quite a complex person to help but jimmy and dominic were extremely supportive and understanding. No pushy salesmen at troon cars quite the opposite. I work in a service orientated world and the service these guys offer is outstanding. They went over and above all expectations. I would highly recommend purchasing a car from these guys. Thank you for a memorable experience. Special thanks to jimmy and dominic. Regards Michelle

Simon R
Very pleased with the manager who gave me the pros and cons of the car before I bought the car. I found him very honest and I knew I had got a good deal.I would defiantly use them again

Hernek H
Great service from The proprietor and his son. Felt at ease the minute I arrived, the car was as advertised, all paperwork in place. Transaction was painless, car had been prepared and valeted for collection 48hrs later. The owner was happy to help out with paperwork, tax etc. Would recommend him/the company to potential car buyers.

Linda B
Excellent service, everyone gives you time and doesn't try to rush a decision. After sales service also first class going above and beyond. Thanks Troon cars for my lovely new car.

John D
Helpful assistance with full information about the car. Test drove the car for as long as I wanted. All questions answered completely. Professional service. Assistance given to pick up the car.

Mohammad S
Troon cars ltd is one of the best auto trade company. Their staff is very helpful. They offer a best finance option with a very good APR rate. I bought 2nd car from Troon cars. They are the best in midland area.

Jon M
Stress free purchase, left alone to view the vehicle in our own time with no pressure. Would buy a quality vehicle from a Troon again!

Tim S
From the outset we found Adam at Troon Cars to be very friendly, honest, and easy to deal with.