We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Steve5 out of 5 stars - Contacted me almost immediately.
Abu NoorWe recently brought a car from Troon. All I have to say is the amazing customer service my family received from them. Nigel the sales exec was polite and very understanding of what our need was when looking to buy the car. We came across some issues whilst trying to purchase the vehicle however Nigel was incredible and sorted it all out... Safe to say we are now the owner of the S-Class in superb condition for an amazing price. Thank you Troon Cars and Nigel!
Robert GentGreat service. Everyone was friendly and polite from start to finish.
Thanks to Nigel as well for being very professional and helpful.
Tomas CoulthardRecently bought a Honda from the Troon Team in Leicester - car is in excellent condition and a good price/everything I wanted. People I dealt with also made very good impression (Jimmy and Nigel), both kind and honest, they went above and beyond to help me out. Highly recommend this Garage for quality and integrity.
Daniel HI Recently brought a Jaguar F Pace S from Troon cars. I wasnt local to the dealership so I needed as much information with regards to the car before I made the journey. The salesman I was dealing with always had time to speak to me regardless of the number of phone calls I made. The information and description of the car i was given was completely spot on and when I turned up to the dealership i got no nasty suprises. Troon cars were very easy and pleasant to deal with, the transaction and hand over the car was smooth and I am a very happy customer. Thank you to that salesman and troon cars
Hasnein RajaniQuality, assurance, peace of mind. Nigel served us. Billy took us out on the test drive. The speed and accuracy of taking my vehicle away from me and putting me into another vehicle, was effortless. Very pleased with the service and aftercare. This is my new place to recommend everyone to go to. Decent range of cars available too. Decent prices too.
Mandy SBy far the best cars sales garage I have ever used. Level of service is 2nd to none. No pressure welcoming and always helpful. Cars are as near perfect examples. Attention to detail is their game ! Shop with confidence you can't go wrong with Troon Cars.
nickA very courteous and no pressure salesman - cars all very well presented
Guru9ZQWas contacted by Nigel from Troon cars who was very helpful and informative. Felt that he came across very well with honesty and integrity which is quite rare with car dealers taking into account their general reputation.
G FletcherCayman Islands
I need to commend the Troon team for providing one of my best car purchasing experiences. I live overseas and was looking for 2016+ Mercedes E-Class with certain kit which i eventually found at Troon (through Auto Trader). I never actually met anyone in person or visited the store, but from my first inquiry, through receiving a video tour, service history to arranging delivery to the shipping port, Nigel was highly professional and responsive to all my questions and requests. It is very rare for me to write a review but this experience was so seamless despite being in a different time zone and complete virtual communication, I had to comment. Thank you very much Nigel and I hope that the opportunity presents itself to do business again in the future!
Kashif AAmazing purchase experience (Nigel) top guy.
Dealing with Nigel was the best experience, so down to earth and humble ..make this buying process transparent and easy and I can trust him blindly, sent his colleague Chris to pick me up from Leister station, took me to post office to do the tax, 3 months RAC warranty, immaculate and clean car given to me, perfect condition. Jimmy (Boss) was also extremely humble and helped me changing the zooming dial and other things...I will recommed please buy car from them.
Calum BGreat Customer Service
Great Customer service and friendly staff as well as a lovely selection of cars
Mike II don't often leave web reviews, but simply had to on this occasion after a very stress-free and simple transaction with Nigel. I travelled 150 miles to view a car at Troon, test drove it and then came back up to collect it a few weeks later. I kept in text comms with Nigel throughout, as I was delayed on collecting the car by work matters, but this wasn't a problem for Nigel. A small deposit secured my new car (BMW 530D) and Nigel also offered a very reasonable price for my Mercedes in part exchange. The actual buying transaction was simple and smooth, and I received my new logbook exactly 1 week later. My new car is immaculate and came with a courtesy RAC warranty, 12 month free breakdown cover and valet and polish. Would easily recommend Troon and Nigel to any prospective car buyer.
Trevor MaguireFantastic service Nigel Top man everything was done in a professional manner love Mercedes now back in Ireland
Steven DewisReally nice people at Troon Cars, very happy with the car I purchased and they even dropped it off at my house. Nigel was very helpful and I never felt under any pressure or ripped off at all. I would use them again in the future for sure.
Joshua AExcellent customer service great help would definitely buy from here again car is exactly as described
Lisa NReally good experience buying my car from Troon Cars would definitely recommend no pushy sales thanks Nigel great help
H Childs5 Stars ******* great garage with very nice cars, will 110% recommend Troon cars to friends and family
Eugene NBrilliant service. Professional and no pressure to buy. Would highly recommend. Customer service from all the guys were great. Special thanks to Nigel.
Dipen KExcellent service! Friendly owner that gave me advice and was honest and helpful. Definitely recommend
Harish LTroon cars made the whole experience of buying a luxury used car so simple, They picked me up from the train station and then showed me to the Mercedes i had chosen which was even better than they had discribed the car was like new! They really do know what they are talking about and all there combined experience over there many years shows this, I would highly recomend to anybody and i will be back to buy another when its time to change. ******
KEN CExcellent service from start to finish
I would highly recommend Troon Cars and in particular my recent dealings with Nigel.He was very helpful throughout the sale but never pushy, his description of the vehicle was accurate and he was genuine, The experience of buying a vehicle from Troon Cars was a pleasant experience.Excellent
Muhammad AzimWe were very happy with the Service and would recommend anyone to buy a car from there.
One of the best Dealer we have ever dealt with.
EXCELLENT CUSTOMER SERVICE!
Maurice MVery honest and straight forward people, I seen the car done the deal and collected it 48 hours later as easy as that, I would definitely recommend Troon Cars to anyone and will use them for sure my self again
zaheer ALAMBORGHINI purchase with no stress or hassle
These guys are amazing. I bought a Lamborghini from them and the service was as good as a Main Dealer. They did everything I asked of them and more. Car is brilliant have had no issues at all and I will definitely be back when I want to trade this beast.
abdul SAWSOME SERVICE FROM THESE GUYS WHEN I BOUGHT MY NEW C CLASS. ARRANGED FINANCED FOR ME ALSO WITH A GREAT RATE AND GAVE ME A GOOD PRICE FOR MY OLD BMW IN PART EXCHANGE. HIGHLY RECOMMEND THESE GUYS
tracey TI bought a Top of the range Mercedes from these guys, the knowledge and professionalism from the staff was amazing. I would certainly recommend them!
Davip FGreat service and communication. Excellent trustworthy dealer.
Jessica HigsonNigel was extremely helpful and friendly and helped sort out our finance so we didn't get ripped off. Fantastic!
Richard StampNigel is a legend
Jatinder SinghGood place for luxury cars
Sketch OneismVery good service. Super friendly staff. Very happy with my purchase. :)
Vivek SolankiNo nonsense, straight forward, have absolute confidence in buying a car from Troon, I couldn't fault their service. Nigel's the man, he'll sort you out, shame he's a Liverpool supporter though!
Simon HoldsworthGreat experience dealing with Troon cars. Very happy with the service and my new car.
Rebecca BrookerThe whole process of buying our car straightforward and easy. Nigel was honest and professional which is sadly often not the case with independent garages. We would definitely buy from Troon Cars again
Kathie BellReally helpful and accommodating with driving the car to a garage for inspection. Communication was great and kept us informed the whole time.
David PFriendly, and accommodating. From the moment I walked in to the second I left I felt like their focus never waned. They say first impressions last, well, the next time I go looking for a new motor this will be my first stop. Thank you guys, an absolute pleasure.
Georgina MWe have recently purchased our 2nd vehicle from Troon Cars and yet again can not express what a professional, quick and easy process this was. We viewed the car on Thursday and collected on Friday - I can not recommend this company enough - 5****** - And thank you Nigel for your fab customer service! Gina & Shaun
Peter BTroon Cars Limited were particularly helpful, storing our Audi A5 Cabriolet, whilst we were on holiday in February. The car was very well prepared, both mechanically and cosmetically and we delight in our purchase, every time we go touring with the top down! I purposefully delayed writing this review for 3 months in order to include any potential post-purchase comments, regarding the service we may receive with any warranty issues that may have ensued: thankfully the car has performed perfectly, giving no cause for concern. It now only remains for me to thank Troon Cars for the excellent service and the splendid motor that has brought us a great deal of pleasure. Many thanks.
Sandra HNigel was excellent very helpful he did what he said he would do. Very professional
Julie STel to arrange to view a car When I arrived the car was outside ready prepared for a road test drive All staff very helpful. Many thanks
Julie CGreat service shall deal with them again they delieverd our car in two day the car was spotless and the driver was polite
Philip CMore than helpful, without being pushy. they let the cars speak for themselves which they sure did. Would recommend to anyone.
David MSeen the car on auto trader and visited to view very helpful team took me for two test drives before purchase. Thanks very much.
MICHAEL SHaving recently purchased an E Class Mercedes from Troon Cars Ltd of Leicester I was and am very pleased with both the car and the attention I received from Nigel in my opinion he deserve all of five star, I certainly wouldn't hesitate in travelling the 120 plus miles that I did to purchase from Troons in future
michael LAll of the staff at Troon Cars were incredibly helpful and approachable. Made buying a new car much more pleasant than I thought it would have been. Would not hesitate to buy from them again.
Phil WThe car was mint as promised, and I was very impressed with the quality of cars they have in stock. the sales manager was extremely helpful, not pushy at all and very knowledgable. I would not hesitate in recommending this garage to family and friends, with better all round service than I've received from the main dealers. Thank you.
Makhan Singh MExcellent experience , it was all great , hassle free
Sharon MIt was a pleasure buying from Troon Cars, no pressure tactics and a high quality selection of cars. The car we bought was just what we were looking for and we were offered a very fair price in part exchange for ours. I would have no hesitation in recommending Troon cars to anyone.
George FBrilliant company second car in a month I purchased
Abdul ShakoorVery pleasant and polite. None pushy . Very highly recommended. Will definitely be buying again.
Edward WVery happy thank you. Brought a lovely car at a very reasonable price.
Abdul SBest experience of buying a car. Very pleasant and polite. Bought an Mercedes A class . None pushy . Highly recommended. Excellent sources vehicles . Overall excellent service.
Reece FVery goods lads not pushy but very helpful helping my son with his first car
Paul DCar as discribed if not better. Nigel was a top man. Would definitely recommend.
Sheila CEfficient,easy and with out hassle. Will be recommending Troon Motors Ltd
Darren JEasy to speak with and answered all questions without any problem. Stunning car and happy to help with any after sales issues too! Hopefully won't have any but welcomes back if there were any problems which is reassuring
Prity RThe service was great, and honest. Definately recommend it to my friends.
Joanne LGreat service, even picked me up from the station and got me a coffee. Vehicle as described, very clean and well presented. Slick and friendly service getting me on the road as quickly as possible. Would definitely recommend and use again.
Sharaz AThe experience was great throughout nigel looked after me really well, very professional, car was immaculate just the way it was advertised . Nigel was very helpful with going through with everything once again recommend anyone to use troon car and if you want looking after just speak to nigel
Chris JVery enjoyable experience from test drive to purchasing my car, would definitely recommend Troon cars and will certainly buy again
Callum HVery nice people to talk with and very helpful. Would highly recommend
Yasmin CExclusive prestige car specialist with a wide range of beautiful cars. Our salesman was very professional and a pleasure to do business with.
Lewis SGreat experience dealt with nigel not pushy but very knowledgable ! Picked up my car today and he made sure everything was done professionally /smoothly but we also had a really good laugh with him - great personality !!! I would have no hesitation in recommending him to my family and friends and would definetly use again.
Teji RVery professional very easy to deal with very straightforward very trustworthy very hard to find that I was running late coming from London to Leicester and I got there at 6:30 where the actual showroom closes at 5 and the gentleman actually waited for me that was fantastic and much appreciated thank you guys and hope to do more business with you in the future
Scott N5 star very helpful and great service i would 100% recommend this troon cars
Denise CNigel was very helpful when I was viewing a car from them . There was no added pressure to buy and as I wasn't able to collect the car for two weeks with a small deposit the car was mine and any questions I had Nigel was very quick to answer. I've only had the car a couple of day so I can't say much more than I love it so far. I would def recomend this garage on the experience I've had so far. Thanks Nigel for all your help.
Andrea FFantastic service from Troon cars bought unseen and was better than expected.... had the car a while now and it's fantastic thank you
Heather BMy experience with Troon Cars Ltd., was perfect from beginning to end. There are no hard sell tactics of which I have experienced in the past with other garages and the owner is so friendly, kind and helpful. I have been looking for my dream car for a few months, when the perfect one was advertised on Autrader at Troon Cars, we had to travel some distance, but it was certainly worth it. I really cannot fault this Garage and will certainly use them again & recommend to all my family and friends. As for my new car, it is superb & well worth the money I paid.
Andrew FThe right car at the right price and the best service from sales.
Samantha BNigel was down to earth and we knew straight away he could be trusted, not pushy like other salesmen. A good laugh and it was a pleasure to buy a car at Troon cars. The Mrs is dead happy with the Mercedes too. Happy wife happy life
Keith CMy Wife and I have nothing but praise for Nigel at Troon Cars very professional in every way straight all you need when buying a new car. The car a BMW Z4 we are well pleased with and will definitely be back to Troon and Nigel in future
Thomas UGreat service and friendly staff. All cars are available too look at at your own pace.
Andrew RI had a brilliant experience with the guys at troon cars, there was no hard sales involved. Reserved the car on collected it the following weekend. The car is a excellent purchase very pleased with it. I even had a follow up call from the garage to make sure the car was ok, and was also told if I was ever passing to call In for a cup of tea and they would wash the car for me too. I would highly recommend the troon cars to my friends and family.
Paul MExcellent Customer Service, I would highly recommend!
Danielle HI'm not usually one for leaving reviews but I have to say that Troon cars exceeded our expectation. After years in the motor trade and knowing all the salesmen's tricks of the trade I was cautious about buying from a garage but Our saleman had an excellent manner and knew his cars inside out and was easy to see this was his passion. We liked that he explained the history of the vehicle so we were left with no surprises ! He had even cleaned the car himself that morning. I received a follow up phone call this morning to ensure we were happy. Overall an excellent service and we will be back and won't hesitate to recommend Troon cars to anyone.
Gordon LSeamless and professional throughout the whole process. Communication was clear and concise.
Bob BTroon Cars were very helpful during the course of my buying my new vehicle. The new car was very competitively priced and I was given an honest price for my old vehicle in part exchange. The changeover was very smooth and the whole transaction was a pleasant experience.
Sadie GWe've used Troon cars before and as always were given excellent service. Excellent problem solving skills after describing our circumstances. After sales service and care is something of a scarce commodity but expect it from these guys. I've had no problems with either car, I drive with confidence after buying from Troon.
Pat MWe made initial contact via email from Ireland with then intention of buying a car and bringing it back with us. Troon cars were very communicative and helpful in providing any photos or additional info we wanted about the car we intend to buy (VW CC). We flew over for a viewing and the car was as described (it was in very good condition), the salesman (autotrader ask us not to use names) came with us on a decent length test drive and we agreed to buy the car. We flew back a week or so later to collect the car and drove it home. Overall we are very pleased with our experience and would definitely consider using Troon cars again if making a purchase in the future.
Carl JJust bought my second car from Troon cars , excellent service
Lauren DExcellent customer service from start to finish from Nigel. From my first call to the office to driving the car away Nigel was so attentive. He couldn't have done anymore. I wouldn't hesitate to buy another car from him!
Keith HThis has been the second time that I have bought a vehicle from Troon cars, that should tell you quite a lot. On both occasions I have found them to be helpful friendly and most of all trustworthy. A car is a big purchase and I returned to Troon because I wanted the experience to be as stress free as possible. It was incidentally nearly a 250 miles round trip for me, so that should say a lot too.
Stein MVery friendly genuine people, prices are very competitive. The staff are great especially Nigel and the young lad on the mechanics . Great doing business with you guys thanks again.
Anne Marie NWe met with Nigel, he was friendly and informative about the SLK. After a test drive and good chat the car was given a last valet and we took it home. It's a beautiful car, we are delighted. Nigel made a follow up call the next day to ensure we were happy and reassured us that he was contactable 24/7 for any issues. Fantastic service!
Chris BWe drove a long way to see this car and are so glad we did as the friendly and helpful service exceptional.
Liam WTroon were most helpful at the inception of the sale right through to the after sale by calling me making sure I was still satisfied with the vehicle. Really friendly and was a smooth transaction.
Paul FAn excellent experience from start to finish. Firstly I got a call back following my enquiry and had a good discussion about the vehicle where It was confirmed the spec was as I requested. On viewing the vehicle it was exactly as described. No hard sell just honest conversation.
Stephen FEasy no hassle car buying experience. Sales opened early for me to view the car And had all my questions answered before I had to ask. Would recommend
Ashley BBuying my car was simple and straightforward no hassle.Will be checking out Troon Cars first next time I swap my car , would highly recommend.
Joshua CGreat service right from the start. Nigel was extremely helpful and made the process very stress free. Absolutely no pressure unlike the mail dealers that I had visited. Would definitely use Troon Cars again. Thank you.
Paul GBuying a car from Troon Cars Ltd Leicester was effortless, a very professional company with Sales representatives that know the business, polite, helpful and freindly. The car was exactly as they said it was and also delivered when they said it would be. We would recommend them and we would buy again from them. A++
James LEasy and straight forward dealership. They offered me a good level of advice and I was in and out in about an hour with a Mercedes SL500 AMG.
Chintan NThis is best place to buy cars and best people are dealing with you . This is my 3rd car form this TROON cars and they provide me easy and excellent service
Kyah SWasnt too sure of going to view a car on my own as im only 19 but Nigel and Chris made me feel comfortable and didnt pressure me into buying a car. They stayed open after closing hours to sort my finance out and made sure id insured and taxed it before i took it, couldnt of asked for a better experience, very happy with the car and great customer service. Cant thank them enough, definitely recommend them.
Kevin EVery friendly and professional staff, no pressure to buy. A great selection of quality cars in stock. We had a telephone call the next morning to make sure that we were satisfied with the car that we had purchased. A very pleasant buying experience all round. Many thanks to all staff at Troon Cars.
Graham HGreat service. No pressure. Excellent vehicle. Highly recommend.
Julian George PEverything was spot on. Quality services and friendly people. Paradise of cars
Joshua CGreat service right from the start. Nigel was extremely helpful and made the process very stress free. Absolutely no pressure unlike the mail dealers that I had visited. Would definitely use Troon Cars again. Thank you.
Daniel VExcellent service from start to finish. Very helpful, car ready to go on arrival. Car was as advertised, would highly recommend! Thanks.
Patrick BVery efficient, non pushy, responsive, transparent and straight forward. Experienced and customer oriented team.
Graham JGreat car and Nigel was great very nice to deal with not a pushy salesman .will definitely recommend Troon cars. Thanks again Nigel.
Monika KVery profesional service and so kind and friendly staff. Special thanks for Nigel who was flexible to our needs and cooperating.
Nikhil TThis is a great dealership which specialises in Premium Quality cars. Jimmy the owner is very friendly and honest. He and his colleague Nigel helped me to choose the right car for my needs and I am very pleased with my purchase from start to finish. I would wholeheartedly recommend Troon Cars to my family and friends.
Christopher VHaving viewed an excellent online video about the car in which I was interested I was able to view the car in my own time, without pressure from sales staff who were able to talk knowledgeably about the car. The buying process was simple and the dealer arranged for the car to be taxed before I drove off the forecourt. The car came with a warranty and RAC breakdown cover.
Brian SJimmy is the owner of Troon Cars, I purchased a Mercedes C class 250 on a 16 plate registration in Aug 2018. From start to finish the service was excellent, after looking at numerous other Mercedes without much success and being told cars were in excellent condition but on inspection some were very poor quality. Saw Troon Motors advertised in Autotrader, rang Jimmy and he stayed open late for me to view the cars, all were in spotless condition and he was true to his word and knew the full history of all of his cars. He was very open and honest, gave me the keys to the car I was interested in and I went out for a test drive. After 3 months we had a small technical issue, rang Jimmy and without hesitation the car was fixed the same day with no cost to me. In conversation he said any further problems just let him know, return the car and he will fix it. I would recommend Jimmy for purchasing a good car at a good realistic price. Also thanks to his mechanic giving me some sound advice.
John Docherty6 Star service!
We don't normally take the time to compliment service providers or suppliers but in this instance we would like to share the experience of dealing with Troon Cars. Like other review submitters from initial contact to completion of sale they were excellent. We had to travel a distance to view the vehicle and because of work commitments it was almost 2 days before we could make the appointment, they told us they would hold the vehicle until we travelled up country to see it.They provided historic information on the vehicle (we also did our own checks). Everything they told us confirmed exactly as presented, the car was in pristine condition as discussed. Their after sales service also was as good as our initial contact, I would like to thank Jimmy for the time he gave us in helping us with our further requests. On my next purchase of a premium used vehicle my first call will be to Troon. Many thanks guys!!
Kevin OFantastic firm to deal with . A guy called Nigel bent over backwards to help me . Starting by meeting me after hrs to open up so I could see a car I liked . I wanted windows tinted and he sorted it all out ready for me just to pick Car up .got a fare price on the car I was after first class service from start to finish. I can not praise Nigel enough. Would recommend this firm .
Charlotte TExcellent customer service. Very friendly, helpful and informative. Troon Cars made buying my car very enjoyable and straight forward. I am over the moon with my new car and they couldn't have been more obliging. Would definitely recommend to anyone. Great quality cars and excellent service.
Jordan CAgreed everything in advance over the phone & was pleased to find that on arrival at Troon Cars nobody tried to change anything that had been agreed. All round great car buying experience, quick & pain free, exactly how buying a car should be! Highly recommended, I'd definitey buy from them again.
Marie Mwe found everyone at the dealers very helpful and pleasant to deal with they made us feel very welcome and at ease
Paula HExcellent customer service. Easy no pressure purchase. Love my car and I wouldn't hesitate to use Troon cars again. Jimmy is a very pleasant man. Thanks a million Paula and Marie.
Harsimran Si generally purchase my cars from a main dealership, but on this ocassion the car and big specification i wanted was only available at Troon cars. My first interaction with Jimmy was over the phone regarding the car and specification as i was travelling over 100 miles for the car. Jimmy was fantastic over the phone and nothing was too much trouble for him. Finally on the day of collection he got me a better interest rate on the car loan. The car was in pristine condition and valeted too a high standard prior too my collection. Once again Thanks for great customer experience Jimmy and you definately got customer for life.
Phillip BThe owner and staff were very friendly and helpful. Car was as advertised with all the necessary paperwork at hand. Felt confident and at ease buying a vehicle from Troon Cars. Had a good test drive, time was no issue and many questions answered. Even got picked up from the station when collecting my vehicle.
Vijay PFrom my initial phone call and test drive to picking up the vehicle a week later, the team at Troon Cars kept me informed every step of the way. The manager was available to answer any questions I had and I can't thank them enough for an amazing car, deal and service.
Gilez BarkzUsed Mercedes specialist in Leicester. Quality cars at the right price. Highly recommend if you want a used prestige car. The cars are on par with a Mercedes dealership in my opinion but without the whole dealer sales rigmarole.
Sarah JPerfect , will go back to them every time , they were great from start to finish
Sue HExcellent service from start to finish . Would recommend them to friends and family and would go back again when looking for another car . Nothing was too much trouble .
Michelle HMy father is quite a complex person to help but jimmy and dominic were extremely supportive and understanding. No pushy salesmen at troon cars quite the opposite. I work in a service orientated world and the service these guys offer is outstanding. They went over and above all expectations. I would highly recommend purchasing a car from these guys. Thank you for a memorable experience. Special thanks to jimmy and dominic. Regards Michelle
Simon RVery pleased with the manager who gave me the pros and cons of the car before I bought the car. I found him very honest and I knew I had got a good deal.I would defiantly use them again
Hernek HGreat service from The proprietor and his son. Felt at ease the minute I arrived, the car was as advertised, all paperwork in place. Transaction was painless, car had been prepared and valeted for collection 48hrs later. The owner was happy to help out with paperwork, tax etc. Would recommend him/the company to potential car buyers.
Linda BExcellent service, everyone gives you time and doesn't try to rush a decision. After sales service also first class going above and beyond. Thanks Troon cars for my lovely new car.
John DHelpful assistance with full information about the car. Test drove the car for as long as I wanted. All questions answered completely. Professional service. Assistance given to pick up the car.
Mohammad STroon cars ltd is one of the best auto trade company. Their staff is very helpful. They offer a best finance option with a very good APR rate. I bought 2nd car from Troon cars. They are the best in midland area.
Jon MStress free purchase, left alone to view the vehicle in our own time with no pressure. Would buy a quality vehicle from a Troon again!
Tim SFrom the outset we found Adam at Troon Cars to be very friendly, honest, and easy to deal with.